Your information

What we collect

We collect account details (email, mobile number, display name, username, encrypted login credentials, age band, verification status), profile and content data, hub and chat activity, purchases and makespend ledger records, reports and appeals, device and security logs, approximate or user-provided location, language preference, and communications with support. Age-verification providers should return a status and reference rather than identity-document images whenever possible.

Why we use it

We use information to create and secure accounts; verify phones and age eligibility; operate squares, hubs, chat, classifieds, events, rankings, translation, payments, alerts, and support; prevent fraud and abuse; moderate content; comply with law; and analyze and improve the service. We do not sell personal information for money. If advertising or cross-context sharing is added, required notices and opt-outs will be provided first.

Sharing

Public content is shared according to your settings. Service providers may process data for hosting, authentication, phone verification, email, payments, realtime messaging, age assurance, translation, analytics, and safety. We may disclose information with consent, in a business transfer, to protect people or the service, or in response to valid legal process. Providers must be limited to the purposes for which they receive data.

Retention and deletion

We keep account and content data while the account is active and for the time reasonably needed for the purposes above. Expiring posts and inactive rooms follow their stated lifecycle. Payment, fraud, safety, legal, and transaction records may be retained longer where required or reasonably necessary. You may initiate full account deletion from Settings. Some information may remain in backups or be preserved for legal obligations, security, disputes, and enforcement.

Your choices and rights

You may update profile details, location, message settings, mature-content preference, language, and notifications; download or delete content where available; block users; and request access, correction, deletion, portability, restriction, or objection as applicable where you live. Contact privacy@makespend.com. We may verify your identity before completing a request. You may appeal a denied privacy request and contact your local regulator.

Security, children, and international use

We use administrative, technical, and organizational safeguards, but no system is perfectly secure. The service is not for children under 13 and is not directed to them. Users below the local digital-consent age may be ineligible. Data may be processed in countries other than your own with legally required safeguards.

Contact

Privacy questions and requests: privacy@makespend.com. Child-safety concerns: childsafety@makespend.com. A business mailing address and any legally required regional representative details must be added before public launch.